"The Air Conditioning, Refrigeration
and Cold Room Experts"
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Privacy Statement

This website is owned and operated by Arctic Services Limited, a company registered in England and Wales; Company registration number: 3666848.

Arctic Services is committed to protecting your privacy and, in conformance with the Data Protection Act 1998, is required to provide details of the way we handle personal information.

Privacy Statement Scope

This privacy statement covers the use of the Arctic Services Limited web-sites and

Arctic Services may provide links to other web-sites; our privacy statement does not cover these linked sites.

Collection and Use of Personal Information

Arctic Services Limited does not collect or store personal information from individuals who visit this web-site except in the following cases:

  • when visitors make a purchase via Arctic Shop;
  • when visitors respond via a form on the web-site and provide us with personal information;
  • when visitors contact us by email;
  • when visitors provide their details to Arctic Services Limited by any method not defined above.

We will only use any such information for the purpose for which it was supplied, such as to provide you with the information, services or products that you have requested, for administration purposes, or to contact you. The information will not be sold, leased or otherwise supplied to any third parties and will not be used for direct marketing.

Arctic Services Limited undertakes to store such information securely and will only keep it for as long as is necessary to fulfil the purpose for which it was collected. You have the right to ask for a copy of any information we hold about you and to have any inaccuracies corrected. We may charge a small fee for this.

Capture of Other Information

Arctic Services Limited additionally logs visitors' IP addresses and session information such as the duration of the visit to the site and the nature of the browser used. This information is used only for web-site administration and in the compilation of statistics used by Arctic Services to assess the use of the site.

Session information is stored on your computer in session cookies. If your browser is set to not accept session cookies, some features of the web-site may not work. Further information about cookies can be found on the Information Advertising Bureau web-site.

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